Amanda Hogan, Area Human Resources Manager Queensland, shares how Humanforce’s solutions helped to streamline workforce processes at the Hotel Grand Chancellor. Prior to Humanforce, the Hotel Grand Chancellor used manual timesheets and rosters posted on the hotel wall, a time-consuming process.
If people are sick or on leave, other employees can bid to pick up the shift. “With Humanforce, we now always have the right amount of staff on each shift”. “This improvement is in stark contrast to the time-consuming and often inaccurate prior approach to workforce management.”
“With the Humanforce system, you can easily send reminders, tasks and messages. For example, ‘no overtime unless it’s authorised’ to remind staff members that they must only work shifts for which they have been rostered”.
Track your employees’ visa details and certifications from the palm of your hand. Amanda explains, “before, we used an Excel spreadsheet…it was a pretty time-consuming process. Now we just put those certificates into Humanforce and check the alerts. This means we can act in time to ensure that all certifications are up to date and none lapse.”