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Retail workforce management

Happier teams and better wage control deliver better results for retailers. Need to share staff across sites? Compare rosters between stores? Control wage costs across multiple locations? Manual processes make doing so near-on impossible.

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Retail management, reimagined for exceptional customer experiences

Humanforce makes organising your retail operations quick, easy, and efficient, freeing your staff to focus on delivering exceptional experiences to customers. Humanforce helps you manage the everyday changes for each site and each shift but also prepares you the greater shifts happening across retail globally.


Your Challenge


High Turnover

Seasonal fluctuations require highly variable staffing. Holiday shopping seasons, for example, are retail intensive, leading to both voluntary and involuntary turnover.

Your Solution

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Automated Onboarding

Automated onboarding through Humanforce maintains staffing levels, smooths turnover, and creates the early engagement needed to retain top talent.

Your Challenge

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Excessive Staff Costs

Even in high-margin retail, labour often accounts for the largest cost line in the business. The higher the volume, the lower the wage cost to sales (WCTS), which makes tracking labour costs per transaction crucial.


Your Solution


Rostering for Sales

Use door count, PoS data, and sales bonus structures to influence rostering. Humanforce’s Sales Budget screen creates efficient, profitable roster templates based on time of year or store footprint.

Your Challenge


Burdensome Payroll

Paying weekly – or even less frequently – places a huge burden on retail managers and payroll processors to check and approve paper timesheets.

Your Solution


Effortless Timesheet Approval

Automatic timesheet approval and Award Interpretation in Humanforce minimises time spent sorting through paperwork, while reducing opportunities for errors or fraud.

Modern solutions make a difference for Retailers

Retail is a complex business. Strict pay regulations in different states across the country contribute to high levels of complexity, while making forecasting and cost controls difficult. Simplify your systems and better serve your customers with Humanforce.

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Yusi Newnham
CPA Finance Manager

Now we do it all ourselves, so we have complete visibility over our rosters, availability and leave. Wage control used to be nigh on impossible. Now, each store has the information it needs to stay in control of costs, and that of course aids group profit.


  • Attribution of labour costs
  • Real-time reporting and forecasting
  • Biometric authentication for complete visibility
  • Payroll processing time saved and errors reduced
  • Multiple store rostering, allows for staff to ‘float’ across different stores as required

Humanforce is trusted by the following Retail Organisations

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Why Humanforce Works

Humanforce has transformed more than 1300 businesses, including many leading retailers. Here’s why we know we can help you achieve your business goals:

Winning Teams

Part-time and casual workers rate their team as the #1 main reason they enjoy their work.

Flexibility & Autonomy

More than 1/3 of staff are frustrated by a lack of flexibility for swapping, dropping, or picking up shifts.

Technology First

83% of job seekers would be more likely to accept an offer for casual or part-time work with an employer that utilises workforce technology.

Digital Preferences

74% of employees would prefer to use software for shift availability, rostering, payroll, and work time management.


Questions for Retail Organisations

For You
For Your Team
For Your Customers

1. How much time does Rostering & Scheduling for retail take in Humanforce?

Much less than you’d think! Like all things, the amount of time you’ll save transitioning to a system like Humanforce depends what process you’re following at the moment and how many shifts you’re rostering. A totally manual system, for instance, might take days, which Humanforce may be able to cut down to just a few hours.

In most cases, new Humanforce retail customers are able to reduce the time they spend completing their rostering very significantly, regardless of whether they’re transitioning from an older system or from manual processes.


Industry Connectors

See everything you need from a central source with more than 100 integrations available. Need a custom integration? Humanforce can configure custom connections with a number of different payroll providers and industry platforms.

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Simplify the Process

When your retail systems speak directly with each other, you save time uploading, downloading, and reformatting data.

See Everything at Once

When all of your data is exactly where it needs to be, you gain a clearer idea of what’s going on in your retail business.

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Stay Ahead of the Curve

When you know, at a glance, what’s going on in your retail organisation, you can make better, more informed business decisions.


Ready for the next shift?

Let Humanforce help make your Retail workforce exceptional.